
Kulturra
Salesforce Implementation Specialist
Nov 2024 - Jul 2026
- Implemented and customized a Salesforce managed package across multiple client orgs using Apex, Lightning Web Components, and Flow automations to support client-specific business processes.
- Expanded the managed package's feature set through new Lightning Web Components, Apex functionality, REST APIs, and payment workflows with Elavon and NMI integrations.
- Led development of Agentforce-powered capabilities for invoice reminders, secure payment links, and contextual in-app guidance, expanding customer self-service and reducing routine support work.


