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Kulturra

Salesforce Implementation Specialist

Nov 2024 - Present

  • Implemented and customized the company's Salesforce managed package across multiple client orgs using Lightning Web Components, Apex classes, and Flow automations aligned to business requirements.
  • Developed feature upgrades that improved package scalability and REST API integration capabilities for external payment systems and faster customer onboarding.
  • Led development of the Salesforce Agentforce managed package to replace manual customer processes with automation and improve onboarding and product adoption.
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Quantrics Enterprises

Salesforce Developer

Jul 2024 - Nov 2024

  • Led migration of legacy Visualforce and Apex solutions to Lightning Web Components to improve UI responsiveness, component reuse, and long-term maintainability.
  • Re-architected Process Builder automations into record-triggered Flows to reduce technical debt and improve performance, governance compliance, and enhancement speed.
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Cloudstaff

Salesforce Developer

Oct 2023 - Jun 2024

  • Migrated legacy Salesforce Classic and Visualforce functionality to Lightning Experience to improve maintainability and overall user experience.
  • Developed Lightning Web Components integrated into an Experience Cloud client portal to improve UI responsiveness and long-term system maintainability.
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Accenture

Salesforce Developer

Jun 2021 - Sep 2023

  • Developed a chatbot using Einstein Bots and Lightning Web Components to manage customer inquiries, automate lead creation, and log conversation history.
  • Automated complex sales workflows using validation rules, Approval Processes, Flows, Apex, and Triggers to improve data consistency and reduce manual work.
  • Designed and built a custom application form using Aura Components and Apex to replace Screen Flows for better performance and more complex user interfaces.
  • Mentored three associate developers through code reviews, technical guidance, and Salesforce best practices.

Associate Salesforce Developer

Feb 2020 - Jun 2021

  • Designed and implemented Screen Flows as dynamic application interfaces so administrators could modify logic and fields without developer intervention.
  • Built Visualforce pages that generated structured CSV exports, reducing manual Excel work and improving reporting efficiency.