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Kulturra

Salesforce Implementation Specialist

Nov 2024 - Jul 2026

  • Implemented and customized a Salesforce managed package across multiple client orgs using Apex, Lightning Web Components, and Flow automations to support client-specific business processes.
  • Expanded the managed package's feature set through new Lightning Web Components, Apex functionality, REST APIs, and payment workflows with Elavon and NMI integrations.
  • Led development of Agentforce-powered capabilities for invoice reminders, secure payment links, and contextual in-app guidance, expanding customer self-service and reducing routine support work.
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Quantrics Enterprises

Salesforce Developer

Jul 2024 - Nov 2024

  • Led the migration of legacy Visualforce pages to Lightning Web Components and refactored supporting Apex controllers, improving interface responsiveness and maintainability.
  • Replaced legacy Process Builder automations with record-triggered Flows, reducing technical debt and aligning automation with current Salesforce platform standards.
  • Reviewed Apex and Lightning Web Components and supported Salesforce deployments, strengthening code quality and release readiness.
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Cloudstaff

Salesforce Developer

Oct 2023 - Jun 2024

  • Migrated Salesforce Classic and Visualforce functionality to Lightning Experience, improving usability and reducing reliance on legacy components.
  • Built Lightning Web Components for an Experience Cloud portal, improving interface responsiveness and long-term maintainability.
  • Developed Apex enhancements, resolved application defects, and supported Salesforce deployments, restoring affected functionality and supporting stable releases.
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Accenture

Salesforce Developer

Jun 2021 - Sep 2023

  • Built an Einstein Bot and supporting Lightning Web Components to automate inquiry handling, lead creation, and conversation tracking, enabling more consistent customer follow-up.
  • Automated sales workflows using Validation Rules, Approval Processes, Salesforce Flow, Apex, and Triggers, improving data consistency and reducing manual effort.
  • Built a custom application form using Aura Components and Apex to replace Screen Flows, improving performance and supporting complex user interactions.

Associate Salesforce Developer

Feb 2020 - Jun 2021

  • Designed and implemented Screen Flows for multiple application forms, enabling administrators to update logic and fields with less developer intervention and reducing maintenance effort.
  • Built Visualforce pages to generate structured CSV exports, reducing manual Excel entry and streamlining reporting.